Platform: Microsoft Dynamics 365

Dynamics 365 is Microsoft’s family of business applications, spanning CRM and back-office functions. Microsoft published a shared, free nonprofit data model in 2018 so different vendors’ tools could work together, but retired its own native nonprofit application between 2024 and 2026. As a result, Microsoft no longer sells a packaged nonprofit product of its own; everything nonprofit-specific on Dynamics today is built and sold by third-party accelerator partners.

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