CGI – Medlemssystem

Organisation & background

CGI Sverige is part of the large multinational IT-services firm CGI, with its Dynamics 365 practice tracing partly through its acquisition of Acando.

Functionality

CGI – Medlemssystem is a Dynamics 365-based membership CRM that CGI adapts for member organisations such as political parties, trade unions, professional bodies, universities and sports clubs, replacing older self-built systems with one central place for member data. It tracks each member’s tier and role within the organisation, including which elected or trusted positions someone holds and for how long, gives an overview of monthly donors with their Autogiro payments, one-off gifts and running totals, handles donation and payroll administration, and drives personalised member communication through Marketing Automation.

Implementation model

Delivered directly by the vendor’s own team: Consulting-led scoping and build at large-enterprise scale.

Hosting

Runs inside your organization’s own third-party platform tenancy (inherits Dynamics 365/Azure hosting).

Last full research

August 2026

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