Organisation & background
Tribe CRM is a brand within Efficy, a Belgian CRM company founded in 2005 that has grown almost entirely by acquisition, maintaining local offices in Utrecht, Netherlands, and Brussels, Belgium. Its Dutch presence descends from PerfectView, based in ‘s-Hertogenbosch and founded in 1984 with a large customer base, which Efficy acquired in 2021.
Functionality
Tribe CRM is a general-purpose, no-code B2B CRM positioned for institutional relationships (foundations, corporate partners, grant funders and elected-official contacts) rather than high-volume individual-donor fundraising. Configurable sales-pipeline mechanics are repurposed for grant-application-stage tracking. It also offers contact/account management, email marketing, workflow automation, AI-assisted lead scoring, a brandable self-service portal, project management, ticketing and events management, though its own material states it suits straightforward donor tracking better than mass-market fundraising operations.
Localised features
Compliant with GDPR and its Dutch equivalent, AVG, and EU-hosted; also meets BIO, the Dutch government’s baseline information-security standard, for Dutch government customers specifically, with Dutch-only data centres available for that segment. Also integrates with Dutch/Benelux accounting systems, including Moneybird, Snelstart, Twinfield, and e-Boekhouden, and embeds Mollie payment links.
Implementation model
Self-service, with a plug-and-play, no-code onboarding and a 14-day free trial. A paid partner-assisted ‘Setup Package’ is also available for the Project Management/Invoicing modules or more complex builds.
Hosting
Cloud-hosted by the vendor, with servers in the EU. Government customers can specifically request Netherlands-only data centres.
Links
Last full research
August 2026