Organisation & background
Spektrix Ltd, based in London, was founded in 2007. It’s VC-backed yet a certified B Corp, with a large customer base across the UK, Ireland, US, Canada, Australia and New Zealand.
Functionality
Spektrix is a ticketing and CRM platform for arts, culture and entertainment venues with year-round programmes or busy festival seasons, such as theatres, concert halls, festivals, galleries, cathedrals and cinemas. A unified customer record covers ticketing, marketing, membership and fundraising, with households and opt-in contact preferences. Ticketing uses seating plans, price bands, offers and fixed series, with rule-based commission and fee waiving and a separate structure for agency sales. An Opportunities Interface supports major-donor fundraising with pledge tracking linked to ticket history, and reporting, segmentation, communications and integrations are included.
Localised features
A Gift Aid section on the customer record serves UK and Irish organisations.
Implementation model
Delivered directly by the vendor’s own team: Dedicated Implementation Project Manager included at no extra charge.
Hosting
Cloud-hosted by the vendor.
Last full research
August 2026