Organisation & background
Centrepoint Computer Services Ltd, trading as oomi, is based in Epsom, England, and privately held, with over 30 years in the membership sector on wholly proprietary technology. Its customer base is concentrated in UK professional bodies and trade associations.
Functionality
oomi is a UK CRM and digital-services platform for membership bodies, built on the vendor’s own technology, with four connected areas: oomi CRM, websites and digital services, member portals, and online communities. The CRM covers events, membership, finance, fundraising, awards, case management, committees, education and exams, and accreditations, with low-code configuration and integrations. AI features are provided through two named partners, Senis.ai and Giant Kelp.
Localised features
A GoCardless UK Direct Debit collection partnership, holding MemberWise, a UK membership-sector body, ‘Official Partner’ status for 2026.
Implementation model
Delivered directly by the vendor’s own team, combining CRM, website, and digital-services delivery under one vendor relationship; at least one documented case study (British Parking Association) involved a third-party partner (E&H) project-managing the implementation.
Hosting
Cloud-hosted by the vendor (described only qualitatively).
Last full research
August 2026