Keela CRM

Organisation & background

Keela was founded in Vancouver in 2016. Aplos, backed by Alpine Investors, acquired it in June 2024 and combined Keela, Aplos for fund accounting and Raisely for fundraising pages under the Velora brand.

Functionality

Keela CRM is a cloud donor-management and fundraising CRM for nonprofits. It covers contact records, donation and gift tracking, online giving forms with country-appropriate tax receipts, reports, and user roles and permissions. An AI tool, Smart Ask, suggests personalised ask amounts, an automation builder runs follow-up email sequences, add-ons cover memberships and grant pipelines, and integrations connect other tools.

Localised features

CRA, Canada’s tax authority, compliant tax receipting for Canadian organisations and IRS, the US tax authority, compliant receipting for US ones, with data residency following the organisation’s home country, Canadian data hosted in Canada, on Microsoft Azure. Also serves Australia and New Zealand.

Implementation model

Self-service: A structured six-step onboarding sequence published in Keela’s own knowledge base.

Hosting

Cloud-hosted by the vendor: Microsoft Azure; country-specific data residency.

Last full research

August 2026

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