Organisation & background
LiveImpact.org was founded in 2011 and is headquartered in Mountain View, California. It’s a member benefit partner of at least one US state nonprofit association.
Functionality
LiveImpact combines case management and fundraising in one system for nonprofits running direct-service programmes such as housing, workforce development, food assistance, youth services and community health. Case tools cover intake with a drag-and-drop form builder, case notes, referrals, scheduling, assessments and funder-oriented outcomes reporting, and one intake form can create linked records for each household member. Fundraising covers donor records, gifts and grants, segmentation, moves management, donation pages, events, auctions, text-to-give and peer-to-peer. A volunteer module adds scheduling, time tracking and a self-serve portal, and AI tools answer staff questions in plain language.
Localised features
LiveImpact’s HIPAA-compliant configuration is aimed at organisations managing health-related client data, such as mental health or substance-abuse programmes.
Implementation model
Delivered directly by the vendor’s own team: In-house, salaried CRM Implementation Specialists rather than external consultants; vendor-marketed onboarding of roughly 2–4 weeks.
Hosting
Cloud-hosted by the vendor, with HIPAA-compliant configurations including encryption at rest and in transit, fine-grained access controls, multi-factor authentication and automatic logoff.
Links
Last full research
August 2026