VBO Tickets

Organisation & background

VBO Tickets (also known as Vendini/VBO Ticketing) is the vendor for this product.

Functionality

VBO Tickets is a ticketing platform for performing-arts venues, colleges, museums and festivals that combines ticketing, point of sale, CRM and reporting, subscriptions, marketing and fundraising, with the whole checkout embedded on the organisation’s own website. A Seatmap Builder handles custom venue layouts, including curved rows and assigned seating, and timed ticketing controls entry windows. Abandoned-cart recovery, ticketless entry and virtual queues are also included.

Localised features

Automatically emails a thank-you letter and donation receipt including the organisation’s tax ID, EIN, the US Employer Identification Number, upon each donation, and also supports employer matching-gift donations.

Implementation model

Self-service clients can go live within hours, while complex venues with several seat maps take 2 to 4 weeks with a training team, under VBO’s Velocity Framework.

Hosting

Cloud-hosted by the vendor.

Last full research

August 2026

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