Organisation & background
Eleo is a product of Community Software Solutions, Inc., a data-management and social-program-technology company operating since 1991. It’s positioned explicitly around affordability for small and medium nonprofits.
Functionality
Eleo is a donor management and fundraising CRM for small and medium nonprofits. Donor profiles hold multiple contact details, notes and custom fields, and gifts and pledges are tracked by fund, campaign and appeal, with automated acknowledgements. A Mailing Wizard produces personalised newsletters, solicitations, renewals, receipts and thank-you letters, and lists can be built for appeals and events. Event tools cover RSVPs, payments, table seating, sponsors, ad journals and raffles. Online forms accept one-off and recurring gifts, and there are modules for tasks, volunteer recruitment and grant management. Integrations include Stripe, PayPal, Constant Contact, Mailchimp and Google Calendar.
Localised features
Standard US payment processing, Stripe and PayPal.
Implementation model
Delivered directly by the vendor’s own team: A dedicated Onboarding Specialist and Import Specialist deliver a structured 30-day onboarding as standard.
Hosting
Cloud-hosted by the vendor (Microsoft Azure).
Last full research
August 2026
